This is Laura's life: age 24; a Northerner; bar team leader for a large pub chain (and formerly a McDonald's manager); zero hours contract; on a minimum wage; no savings in the bank; trainers donated to her by a friend; boss spied on the workers' own secret Facebook group as they were organising a union. "The main reason I joined the union is because I believe in collective action, all of us are better than one of us,” Laura explains. Part 2 in the 4-part series on work in the UK.
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